Project Management
Jira
Create Jira tickets directly from conversation summaries. When customers mention product issues, one click turns insight into action.
From engineers who built software for
How it works
1
Connect your Jira instance
2
Configure default project and issue type
3
Click 'Create Ticket' in any Slack summary
4
Ticket created with full context from the conversation
Features
One-click ticket creation from Slack
Pre-filled issue details (reason, quote, sentiment)
Configurable project and issue type
Link back to full transcript
Pattern-based auto-creation (Intelligence Plus+)
Custom field mapping
Available on Intelligence and above
Setup
1
Connect Jira
API token connection to your Jira instance.
2
Set defaults
Choose default project, issue type, and assignee.
3
Start creating
Click 'Create Ticket' in any conversation summary.