Cancel widget
One script tag. Every cancellation becomes a conversation.
An embeddable widget that sits on your cancel page. When a customer clicks “cancel,” they see a consent-first prompt to share why. A real AI conversation — not a survey, not a dropdown. Structured insights in Slack within minutes.
From engineers who built software for
AI:
“I see you're about to cancel — would you mind sharing what's driving the decision?”
This is a live AI voice agent. Press play and speak. It will respond in real time.
Built for SaaS teams losing customers to silent churn.
No credit card required
Five minutes. Every cancel tells a story.
Add one script tag
Paste a snippet on your cancel page. Five minutes.
Widget appears at cancel
Customer sees a branded, consent-first prompt.
AI has a real conversation
Natural 2-minute dialogue captures why they’re leaving.
No engineering sprint required. Paste and go.
Consent-first. Always.
Before you go...
Would you mind sharing why you're cancelling? It takes about 2 minutes and helps us build a better product.
AI-powered · 2 minutes · your feedback shapes the product
“Skip & cancel” is always visible. No dark patterns. No friction.
This is what happened when a customer clicked “cancel” on their Growth plan.
Hi there — I see you’re about to cancel your Dashwise subscription. Before you go, would you mind sharing what’s driving the decision? It really helps us improve.
Yeah, sure. We’ve been on the Growth plan for about 6 months, and honestly we just haven’t been using the advanced reporting features enough to justify the cost.
Price-to-value mismatch on Growth plan, underutilizing advanced features
That’s fair. What specifically about the advanced reporting hasn’t been useful?
It’s not that it’s bad — we just don’t have the bandwidth to set up the custom dashboards. Our team is small and we mostly just use the basic metrics.
Team capacity issue, not product quality
Makes sense. If there was a way to get those dashboards pre-built for your use case, would that change things?
Honestly, yeah. If I didn’t have to spend hours configuring everything, I’d probably stay. We’ve been looking at Databox because they have templates.
Pre-built templates as differentiator
That’s really helpful. One last thing — if Dashwise had pre-built dashboard templates, would you reconsider?
Definitely. It’s the setup time that’s killing us, not the product itself.
Would retain if onboarding/templates improved
I appreciate you sharing that. I’ll make sure the product team sees this. Thanks for your time.
No problem. Hope it helps.
This customer was about to leave over setup complexity, not product quality. A dropdown would have said “too expensive.” The conversation said “ship templates and I'll stay.”
Two minutes after the conversation ended, this appeared in #churn-insights:
Every cancellation. Every reason. Before they're gone for good.
Not another cancel wall. A listening post.
Intelligence, not interception
Doesn’t block cancel. Learns from it. Every conversation feeds product decisions.
80-85% engagement rate
Exit surveys get 8%. A real conversation at the right moment gets 80-85%.
Consent-first
“Skip & cancel” is always visible. No guilt trips. No dark patterns.
Your brand, your voice
Your logo, your colors. Customers see your brand, not ours.
$349/month. Cancel anytime.
Intelligence
Everything included. No tiers. No per-seat pricing.
See a real summary in your Slack before you decide. If it's not useful, don't pay.
Need CRM integration or custom conversation types? Ask about Professional
Stripe OAuth (read-only) · Calls disclose AI identity · Instant opt-out
Common questions. Straight answers.
Add a single script tag to your cancel page. When a customer clicks “cancel,” the widget appears as a branded, inline prompt — no redirects, no popups. It’s part of your cancel flow, not a separate experience.
Always. “Skip & cancel” is always visible and requires one click. No friction, no guilt trips. Customers who choose to talk do so because they want to share feedback, not because they’re trapped.
80-85% of customers who see the widget choose to have a conversation. That’s 10x the response rate of exit surveys. The key is timing — they’re already thinking about why they’re leaving.
Yes, and it’s disclosed upfront. The AI has a natural, empathetic conversation — no scripts, no canned responses. Most customers don’t mind who’s asking as long as someone is finally listening.
Five minutes. Copy a script tag, paste it on your cancel page. That’s it. No backend integration, no API keys, no engineering sprint required.
Yes. Consent-first design means the customer explicitly opts in before any conversation happens. AI identity is always disclosed. Data handling follows GDPR and CCPA requirements.
A dropdown says “price.” A conversation says “ship templates.” Start listening.
One script tag. Every cancellation becomes a conversation. $299/month.
Start free →No credit card required · Running in 5 minutes · Cancel anytime